Over the past year, the AIO team has strived to deliver a complete product, often with suggestions from you, our customers. As the product has grown sizably in the past months, so have the new feature and support requests. To continue to deliver with agility and quality, we are initiating the above price change. We look forward for your continued support in this new change.
All of us at AIO Tests feel grateful for your constant support and encouragement and will continue to deliver innovative features for your testing needs. Please feel free to reach out for any kind of support, that you may require during this transition.
Below is the pricing information for Cloud, Server and Data Center.
As per Atlassian policy, the pricing for the Cloud version of the add-on is determined by the number of active users in Jira, irrespective of the actual number of users using the add-on. For example: If your are being billed for 250 Jira users by Atlassian, then the add-on will also be billed for 250 users, even if only 100 users are using the add-on.
Pricing for Sample Cloud Team Sizes
Sample Team Size
Average Monthly Cost
Sample Team Size
Average Monthly Cost
n/a (flat fee)
Frequently Asked Questions (FAQs)
How does cloud app pricing work?
Cloud apps are sold as a monthly or annual subscription. You are eligible for support and automatic version updates as long as your subscription is active.
When your subscription renews each month, you are automatically billed for apps based on the number of users in your instance.
How do I determine my cloud pricing?
Apps are billed based on the number of users in your Atlassian product. Jira Cloud apps are priced based on the maximum users of the Jira products on your instance. For example, if you have Jira Software (50 users) and Jira Service Management (10 agents) on the same instance, you pay the 50-user price for apps.
Note: While this app has features specific to Jira Software, the app is technically available across the whole Jira instance. Therefore the above guidelines for licensing across maximum users still apply.
The pricing structure for cloud apps is as follows:
Monthly subscriptions with up to 10 Atlassian product users are billed at a flat rate price.
Monthly subscriptions with more than 10 users are billed per user, starting at the first user.
Monthly subscriptions with more than 100 users are billed per user. The table above provides example pricing at various user levels.
Annual subscriptions may offer a discount depending on the number of users purchased.
How does cloud pricing work if there are 60 QA users but 200 total users in my Jira instance?
The billing is managed by Atlassian. As per Atlassian policy, the pricing for the Cloud version of the add-on is determined by the number of active users in Jira, irrespective of the actual number of users using the add-on. So if your are being billed for 200 Jira users by Atlassian, then the add-on will also be billed for 200 users, even if only 60 users are using the add-on.
I have Free version of AIO Tests currently. How do I upgrade to AIO Tests Paid version?
To upgrade to the paid version of AIO Tests, please follow the below steps (accessible for Jira Admins)
From Jira’s top navigation, click on Apps → Manage Apps and for the AIO Tests app, click on “Paid Update” button as shown below
Once you click the Paid Update button, the app will be installed and you will see a success message with a Close button. Click on “Close”
Click on “Free Trial” button to start your free trial (see below). This will start your 30 days free trial for AIO Tests
Once trial finishes, the next billing cycle will include the AIO Tests cost added to the Jira billing estimate
I am seeing a pink error message stating my license has expired and I cannot access AIO Tests anymore.
If you see an error message as shown below, from Jira’s top navigation click on Apps → Manage Apps and for AIO Tests app, click on “Free Trial” button. This will start the 30 days trial and you will not see the pink error message again. All of your data is still intact.
AIO Tests (Server)
Server version of AIO Tests will always remain free.
AIO Tests (Data Center)
For Data Center pricing of AIO Tests, please click here.