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This article explains how to setup a subscription and related details.

Table of Contents

Setting a Subscription

  1. Go to My Area → My Reports to land on the ‘My Saved Reports’ tab

  2. In the Subscription column, click on ‘Email this report’ to open up the dialog box shown below

  3. On the subscription form, you can select the recipients as well as define the frequency at which the report should be scheduled for a run

    1. Email recipients: Select the users, who should receive the report via email

    2. Do not send email if the report does not contain any data: Check this option to be alerted only in case the report returns any data.
      For example, a weekly timesheet report showing users with logged time less than 40 hours

    3. Publish the results to a public link after each run: Check this option to publish the report with each run. The published URL can be shared with any stakeholders, who do not have access to Jira, and the published view will refresh with each scheduled run

      1. The published link will be available under My Saved Reports tab in the Published View column after first run

      2. The link will also be included in the outgoing email along with report attachment

    4. Schedule: Define the frequency at which the report will run automatically

      1. Specify at what frequency within a day the report should run. For example - once per day, every 3 hrs, 2hrs, every hour, every 30 minutes, every 15 minutes

      2. Daily: if daily is selected, only time needs to be specified

      3. Days per week: define days of the week the report should run at the specified time

      4. Days per month: define day of the month or every 1st, 2nd, etc. day of the month at the specified time

    5. Email Template: The add-on has a default template that is used for all subscription emails. If a user has created a custom template under My Report → My Preferences then that template becomes the default template to be used for subscription emails. The add-on further provides an option to have a special custom template per report (as an exception to using the template defined under preferences)